Services



"Always friendly and helpful, the quality of their technical work has been outstanding - I consider Technology Angel a safe pair of hands for outsourced development work"

Technical Manager, Nottingham

MetaGuilds Ltd, t/a Technology Angel

Standard Terms & Conditions

  1. General Information
    For your convenience, we have listed below some general information about MetaGuilds Ltd, t/a Technology Angel
    Our registered office is:
    81 Burton Road, DERBY DE1 1TJ
    Company Registration Number: 3933765
    VAT Registration Number: GB 796 479 159
    Our operating address is:
    Office 9, The Old Police Station, Wharncliffe Road, Ilkeston DE7 5GF
    Tel: 0115 9307519
    Our accounts and administration address is:
    Office 9, The Old Police Station, Wharncliffe Road, Ilkeston DE7 5GF
    Tel: 0115 9307519 
    Email: enquiries@technologyangel.co.uk
    Website: www.technologyangel.co.uk
  2. Formation of Contract
    • A contract will be made directly between MetaGuilds Ltd and The Client, on acceptance by The Client of a cost quotation or estimate and these Terms and Conditions.
    • A separate contract will be formed for each individual project agreed between MetaGuilds and The Client
    • As soon as work commences on a project it is deemed that The Client has accepted these Terms and Conditions in full.
  3. Quotations
    • Quotations may be provided by email or letter or proposal, hardcopy or softcopy.
    • All quotes are made based on the following assumptions:
      • Initial discussions may include indicative pricing only and these shall not form a fixed quotation.
      • Once a firm specification is agreed, a formal quotation will be made. Once agreed a formal quotation document will be created, and will establish a Development Agreement between MetaGuilds Ltd and the Client based on these Terms and Conditions.
      • All required technical specifications and supporting information is to be provided on which to base the quotation. Additional information or technical variations will result in additional costs and require a new quotation.
      • Unless explicitly stated quotes do not include the following:
        • creation of original design
        • creation of original artwork
        • creation of web page layout
        • functional design
  4. Billing and Payment Policy
    • A separate contract will be formed for each project agreed between MetaGuilds and The Client. Payment for one project cannot be withheld or be dependent on completion of another separate project.
    • MetaGuilds Ltd shall submit invoices to The Client at agreed milestones within the project and on completion of the project.
    • The Client shall pay all invoices within 14 days of the invoice date.
    • Cheques to be made payable to “MetaGuilds Ltd”
    • Bank Transfers as follows: Lloyds TSB; A/C Name; MetaGuilds Ltd; A/C Number: 01669414; Sort Number: 30-92-59
    • Interest at the rate of (15% per annum) shall be payable on all accounts not paid in full by their due date. This interest will be added from the invoice date.
    • Should the need arise for MetaGuilds to instruct a debt recovery agency or to instigate legal proceedings, The Client will be liable for any costs so incurred.
    • Cheques are only accepted on the basis of being paid on first presentation. A charge of (£35.00) will be made towards bank and administration charges for each cheque returned unpaid for any reason, whether or not the cheque is honoured on re-presentation.
    • Licence to the use of the applications developed shall not pass to the Client or the specified end-customer until MetaGuilds has received in cash or cleared funds the full invoiced amount.
  5. Intellectual Property
    • Intellectual Property Rights for all code produced will be retained by MetaGuilds Ltd.
  6. Licence to Use and Modify
    • Two types of licence may be agreed on a per-project basis. If no licence is explicitly stated then standard licence will apply
    • Standard Licence
      • The Client shall specify the identity of the single end-customer to whom rights to the applications developed will transfer on clearance of funds.
      • On clearance of funds the Client shall be granted a non-exclusive licence to assign the use of the applications to the specified end-customer.
      • Neither the Client, nor the specified end-customer, is licensed to resell any applications without prior agreement with MetaGuilds Ltd
      • The specified end-customer is allowed to modify the application as required to fulfil the needs of their business. Such modification does not alter the terms of this agreement.
    • Shared Licence
      • On clearance of funds the Client shall be granted a non-exclusive licence to use and modify the application and all its components as required
  7. Warranty
    • The software application is delivered to the Client "as is" with a limited warranty period of 30 days.
      • The client may report bugs during the warranty period and MetaGuilds will use best endeavours to fix identified bugs.
      • Bugs reported after the warranty period will require a new agreement or a support contract.
      • Enhancements, amendments and variations to the original requirements specification are not included in the warranty and will require a new agreement.
  8. Disclaimer and Limitation of Liability
    • This contract is between MetaGuilds Ltd and The Client.
    • Any modifications made to the code by any 3 rd party will invalidate any warranty or support contract
    • MetaGuilds cannot accept any responsibility for the business reliance on code supplied that has been modified by anyone other than MetaGuilds, or where modifications have been made to hosting environments, or where the code has been integrated into any 3 rd party products or services.
    • In no event will MetaGuilds be liable for any damages, claims or costs whatsoever or any consequential, indirect, incidental damages, or any lost profits or lost savings, even if MetaGuilds or its supplier representative has been advised of the possibility of such loss, damages, claims or costs or for any claim by any third party. MetaGuilds aggregate liability under or in connection with this agreement shall be limited to the amount paid for the specific project, if any.
  9. Term & Termination
    • This Agreement will become effective as of the project commencement date.
    • On project completion, the client will receive a sign off request to agree acceptance of the completed project.
      • The Client must respond within 14 days with either Sign off acceptance or bug reports
      • If the client does not provide any bug reports or official sign off within 14 days of a sign off request, the project will be deemed to be signed off and the project is complete.
  10. Entire Agreement
    • These Terms and Conditions constitute the entire agreement between MetaGuilds and The Client and shall supersede and replace all other contracts, discussions, letters or communications (whether written or oral) relating to the subject matter hereof save that neither party excludes liability for any fraudulent misrepresentations made by it to the other party on which the other party can be shown to have relied.
  11. Applicable Law
    • The laws of England and Wales will govern the application and interpretation of these Terms and Conditions, and in the event that a dispute arises between the parties, both agree to submit to the exclusive jurisdiction of the English Courts.